Adult Mental Health

Mersey Care has launched a number of different services to help people including current patients/service users and Trust staff during the COVID-19 outbreak. There is a variety of 24/7 phone and online psychological support services and materials to help those who are struggling.

Mersey Care support overview


Urgent mental health support

Who can access

Anyone 16+
self-referral or any professional

When and how is it accessed?

24/7 by phone – 0800 145 6570 (Freephone)

What is provided?

24/7 access to mental health support (including people in crisis)
24/7 contact line for emergency services that will divert mental health activity away from A&E
24/7 contact line for primary care for urgent/emergency referrals for mental health assessments


Psychological support line

Who can access

Anyone 16+ self-referral

When and how is it accessed?

0151 473 0303 ask for the psychological support team

8.00am to 8.00pm phone Monday to Sunday

What’s provided?

• Low-level psychological support to those impacted by the COVID-19 situation, such as those experiencing anxiety or depression

• This is not an immediate access telephone therapy service, but rather a listening ear support line – allowing space to discuss psychological needs, which may result in signposting to resources, information or other services and agencies.


Talk Liverpool

Who can access

Anyone 16+
self-referral or GP referral

When and how is it accessed?

Tel: 0151 228 2300 8.00am to 6.00pm by phone Monday to Friday

24/7 online via talkliverpool.nhs.uk 

What is provided?

Treatment for people with the following common mental health problems:

Depression, generalised anxiety disorder, social anxiety disorder, panic disorder, agoraphobia, obsessive-compulsive disorder (OCD), specific phobias (such as heights or small animals), PTSD, health anxiety (hypochondriasis), body dysmorphic disorder, mixed depression and anxiety (the term for sub-syndromal depression and anxiety, rather than both depression and anxiety).


The Life Rooms

Who can access

Anyone 18+
self-referral or GP

When and how is it accessed?

9.00am to 5.00pm Monday to Friday by phone or 24/7 online learning/activity resources.

0151 478 6556

liferooms.org

What is provided?

  • Online staying well at home learning courses
  • Pathway advisors who can support and advice with debt management, employment, housing issues, benefits and more
  • Social inclusion advice for isolated community groups