The Disability and Inclusion Team

Provide a short breaks service for disabled children and young people aged 7- 19yrs, particularly providing support around diagnosis and change of settings.


What is the service?

The Disability and Inclusion Team at Merseyside Youth Association.


What do you do?

Provide youth work provision for disabled children and young people aged 7 – 25.


What age group does your service work with?

7-25.


Do you work with other family members?

We can provide a signposting service for members of the family.


Are you limited to working with people from a specific geographical area?

Liverpool City Wide area.


Who would someone ask for in the first instance?

A member of the Disability and Inclusion Team


What are your opening times?

Office Hours are Monday – Friday 9 – 5pm Evening Sessions run between 6.30pm and 8:30pm


Can you be contacted out-of-hours?

Only in an emergency up until 8:30pm on evenings when we have a session


Do you have appointments outside working hours?

No.


Do you have drop-in facilities?

We don’t have drop in facilities at the moment but you can make an appointment with staff to have a meeting. You could drop in to our office on Hanover Street to see if anyone is available but staff may not be available to speak to you.


Where do you see young people?

City Centre base or youth provisions across the city. currently deliver in Harthill on a Tuesday, Childwall on a Wednesday, Clubmoor on a Wednesday and Dingle on a Thursday.


Do you take referrals directly from children/young people, parents/carers?

Yes, anyone can refer to the project.


If not, how can people refer in to your service?

N/A


Who else can make referrals to you?

Anyone can refer to the project if they work with the young person.


What kinds of things do you help with?

Social and Emotional development. Transition. Social Skills. Disability Awareness.


What do you offer?

  • Youth Provisions.
  • Health Programmes.
  • Sports Programmes.

What happens after a referral is made?

Someone from the team will arrange a home visit to meet the family to see how we can meet their needs.


What will happen at the first appointment?

We will talk about what you are looking for and see if we can offer you anything from our evening youth provision.


What will happen after that?

You will be given details of our evening youth provision and staff will meet you at the session to introduce you to the provision and the staff that work there.


What do you do if a client is not happy with the service?

Speak to the young person / family and find out why the client is not happy and see if there is anything that we can do to change it.


What skills do your staff have?

Our staff are first aid trained and have over 10 years experience working with disabled young people in youth work provisions.


Do you offer training in your specialist area?

Yes, we offer Disability Awareness Training to young people and professionals.