Bullybusters CAMHS support

If you are a child or young person in crisis, you can call the crisis care line 8am – 8pm weekdays; 10am – 4pm weekends and  24 hours a day, seven days a week from April 6  0151 293 3577  but you should only present to Accident Emergency Department if you need medical treatment or are struggling to keep yourself safe in the immediate moment.


Bullybusters CAMHS Support provides a responsive and effective service for those who are affected by or concerned about bullying in schools and the wider community.


What is the service?

Bullybusters CAMHS support offers assistance and support to children, young people, parents and professionals through our telephone help-lines and interactive website. We can assist parents with processes and procedures which are current and relevant.

  • We offer a listening ear to young people and their families.
  • We endeavour to assist with communication between children, young people, families and professionals with the ultimate aim of securing a positive outcome for all concerned.
  • We signpost to various agencies and professionals and we look at all the effects of bullying such as damage to self-esteem or confidence, so preventative steps can be taken to minimise any long term effects.

If a solution to the bullying is not achieved, we will refer the case to the relevant Local Authority representative who can deal with the issue directly.

Our priority is to raise awareness of bullying and highlight the effects that bullying has on individuals and wider society and reduce bullying through a holistic package of training, engagement and interventions, whilst working in collaboration with various agencies including the voluntary and community sector in delivering positive anti-bullying strategies.


What age group does your service work with?

Young people Aged 4-18 Parents, Carers, Teachers, Support staff – open age

We can also give advice to Parents/Relatives/Carers


What are your opening times?

The Telephone Help-line will be available from 3pm to 6pm Monday to Friday (excluding weekends and bank holidays). Calls will also be responded to as far as possible during office hours [Monday to Friday 9am to 5pm]. There will also be an out of hours answer machine. School-based work will normally be undertaken in school hours although this can be flexible by agreement.


Do you have appointments outside working hours?

Yes, we are a responsive service and will deliver service out of hours to meet support needs.


What happens after a referral is made to Bullybusters CAMHS support?

Advice Line – Referral details and a history of bullying is taken, appropriate advice is given. If required we will contact the school involved offering support, advice and guidance ensuring all parties are updated with any resolutions, referrals made.

All safeguarding concerns will be considered and referrals made if required.

Ongoing support is offered to ensure where possible a positive result is reached.