Liverpool CAMHS Crisis Care

COVID-19 Update

The Liverpool CAMHS Partnership has adapted as coronavirus impacts our everyday lives. As well as the Liverpool CAMHS Crisis Care Team, our partners are working hard to ensure children, young people and families get the support they need during this time.

If you are a child or young person in crisis, you can call the Alder Hey CAMHS crisis care line 24 hours a day, seven days a week on  0151 293 3577  or freephone 0808 196 3550, CrisisCare@alderhey.nhs.uk but you should only present to Accident Emergency Department if you need medical treatment or are struggling to keep yourself safe in the immediate moment.

On this page, you will find details of the support available from each partner and how this support can be accessed.


The CAMHS Crisis Care Team provides support, advice and guidance to children, families and professionals in crisis.


What is the service?

The Liverpool CAMHS Crisis Care team is a multi-disciplinary team providing phone support for children and families in crisis.

The CAMHS Crisis Care team provide an assessment to young people on the hospital wards and in the community when concerns are raised regarding self-harm and suicidal ideation.


What does the Liverpool CAMHS Crisis Care Team offer?

  • CAMHS Crisis Care team support children and young people from 0-18 years of age.
  • Ward assessments are completed and followed up in the community when young people are admitted with concerns regarding self-harm and suicidal ideation.
  • Same day and next day appointments are arranged with families when a risk management plan can be established and no need for medical intervention has been identified.
  • The CAMHS Crisis Team reviews all referrals for the Liverpool and Sefton boroughs made to Liverpool and Sefton CAMHS.
  • The CAMHS Crisis Care team is primarily focused on supporting children and young people.  Lots of work is developed with parents and carers to develop risk management plans.

Do you have drop-in facilities?

There are currently no drop-in facilities, but same-day appointments are being established


Do you take referrals directly from children/young people, parents/carers?

Referrals can be taken directly from young people between the ages of 16-18. Children aged between 0-16 require a parent or carer with parental responsibility to support referral.

Liverpool and Sefton CAMHS have a self-referral process that can be accessed through calling 0151 293 3662. We are also currently exploring an online referral form.

Referrals can also be made by professionals to Liverpool and Sefton CAMHS.