Oakleaf Children and Young People loss and grief Counselling

Oakleaf is part of Liverpool Bereavement Services and is currently funded by Children in Need. Liverpool Bereavement Service is a counselling service for the people in the Liverpool Borough who have been affected by a death. Oakleaf is a Children and Young Peoples Counselling Service for the children of Liverpool and surrounding Merseyside area’s who have been affected by a death, separation or other loss.


What is the service?

Oakleaf Children and Young People loss and grief Counselling.


What do you do?

Oakleaf provides loss and grief counselling support to children and young people ages 4 to 19. Counselling is provided on a one to one basis, in groups, in schools or in our Family and Children’s room in Stanley Street Liverpool.


What age group does your service work with?

4 years to 19 years.


Do you work with other family members?

In Oakleaf we work with the children together with the families.


Are you limited to working with people from a specific geographical area?

We work with children in Huyton, Liverpool, Knowsley, Sefton, St Helens and the Wirral. At present those children living in the Wirral and St Helens would be offered counselling in our Oakleaf room in Stanley Street, rather than in a school within the area.


Who would someone ask for in the first instance?

The initial contact would be a request to ‘Oakleaf’. Liverpool Bereavement would take the initial details and this would be passed to the oakleaf Manger or her deputy.


What are your opening times?

9:15 to 5pm Monday to Friday.


Can you be contacted out-of-hours?

No.


Do you have appointments outside working hours?

Yes we have appointments 5pm to 6pm on a Monday, Tuesday, Thursday for Oakleaf.


Do you have drop-in facilities?

No.


Where do you see young people?

Schools, Childrens Centre’s, Stanley Street.


Do you take referrals directly from children/young people, parents/carers?

Yes, although only Children 16 years and over for self referrals.


If not, how can people refer in to your service?

N/A


Who else can make referrals to you?

Anyone can make the referral but it is the legal guardian who needs to agree to the child/young person having counselling.


What kinds of things do you help with?

Loss and grief and the emotions and behaviours that can result from separation.


What do you offer?

One to one counselling in schools and in Stanley Street, group work in schools at the end of the school day.


What happens after a referral is made?

Oakleaf contact the referrer and paperwork is either emailed or posted to be completed by the legal guardian/parent. On return of the paperwork the child/young person goes on our waiting list. When an appointment is available the guardian/parent is contacted.


What will happen at the first appointment?

Paperwork is checked. Guardian and child are seen together. Depending on the situation the parent/guardian either stays for the first session or just for the first 15 minutes. The parent/guardian can either leave the premises and return at the end of the session, or stay in the waiting area in Liverpool Bereavement until the end of the session.


What will happen after that?

We provide 6 initial sessions then review. At the end of the session feedback is taken from child and parent/guardian.


What do you do if a client is not happy with the service?

The child or parent have the option to request an alternative therapist. Any issues or complaints about the service will be addressed by the Oakleaf Manager or a member of the Trustees.


What skills do your staff have?

Everyone therapist who works with Oakleaf is a fully trained and certified counsellor who has an enhanced DBS check. They are also trained in bereavement and loss and working creatively with children.


Do you offer training in your specialist area?

Not for anyone working outside of Oakleaf.