Young Person’s Advisory Service

YPAS provides a wide range of support and therapeutic interventions to address the mental health and emotional well-being difficulties of children, young people, parents/carers and families.


What is the service?

Young Persons Advisory Service (YPAS) is a charitable sector organisation supporting children, young people and families. The organisation was established in 1966 and has 3 locations in Liverpool:

YPAS Central Hub: 36 Bolton Street, L3 5LX

YPAS Plus South Community Hub: Lyndene Road, L25 1NG

YPAS Plus North Community Hub: Croxdale Road West, L14 8YA


What do you do?

YPAS provides a wide range of support and therapeutic services that include: Counselling, Psychotherapy, Information/ Advice/ Guidance, Family work, Parent/ carer support, Group work programmes, drop-ins (general/ LGBTQ+/ transgender)


What age group does your service work with?

Children aged 5-15 years; Young people aged 16-25 years and families, parents and carers.

Counselling & Psychotherapy Interventions – Monday – Thursday- 9.30am -7pm Friday 9.30am – 4pm (11 -25 years)

Systemic Family Practice – Monday – Thursday- 9.30am -7pm Friday 9.30am – 4pm

Information, Advice and Guidance – Monday – Thursday 9.30am -7pm Friday 9.30am – 4pm (10 -25 years)

General drop-in: Mon – Fri 1pm – 3pm (16 -25 years)

LGBTQ+ youth group GYRO (Gay youth r out): Tuesdays 4pm-6.30pm (11-15 years)

LGBTQ+ youth group GYRO: Wednesdays 6pm – 8.30pm (16-18 years)

LGBTQ+ youth group GYRO: Thursdays 7pm – 9:30pm (18-25 years)

THE  Action Youth (Trans* drop-in): Thursday 4.30pm-7pm (15-18 years)

Thrive: Monday 4.30pm – 6.30pm (11-16 years)

GP Champs 5pm – 7pm (13-25 years)

Anger awareness / management: (13-18 years) group work is delivered based on the rate of referrals (8-10) per group.

Anger awareness / management: (19-25 years) group work is delivered based on the rate of referrals (8-10) per group.

Self-Injury – (13-18 years) group work is delivered based on the rate of referrals (8-10) per group.

Self-Injury – (19-25 years) group work is delivered based on the rate of referrals (8-10) per group.

Incredible Years Parenting – parents with children aged 2 – 10 years group work is delivered based on the rate of referrals (10-14) per group


Do you work with other family members?

Yes – If consent is given by the young person we are working with.


Are you limited to working with people from a specific geographical area?

The Liverpool boundary is quite broad – if the young person’s G.P, school or home address is in Liverpool.


Who would someone ask for in the first instance?

The caller would ask the receptionist to put them through to either the Counselling & Psychotherapy Service or Support Service. If the caller isn’t sure which service meets their needs, the receptionist will guide them.


What are your opening times?

Monday 9.30am- 8pm
Tuesday 9.30am – 8pm
Wednesday 9.30am – 8pm
Thursday 9.30am – 9.30pm
Friday 9.30am – 4pm


Can you be contacted out-of-hours?

No


Do you have appointments outside working hours?

Yes – Monday – Thursday till 8pm


Do you have drop-in facilities?

Generic drop-in which offers laundry and shower facilities, internet access and informal education and activities. Specialist drop-ins provide 1-2-1 support for young people who identify as Lesbian, Gay Bisexual or Transgender.


Where do you see young people?

The majority of young people are seen at one of our hubs. However, we also work in other areas and venues if required.

YPAS Central Hub: 36 Bolton Street, L3 5LX

YPAS Plus South Community Hub: Lyndene Road, L25 1NG

YPAS Plus North Community Hub: Croxdale Road West, L14 8YA


Do you take referrals directly from children/young people, parents/carers?

Yes – YPAS takes self-referrals, which means making a referral direct to YPAS. Once the call is made or the referral is received, we will make sense of what service is needed at YPAS and start the referral process.


If not, how can people refer in to your service?

N/A


Who else can make referrals to you?

YPAS takes referrals from friends, parents, carers and family members, we also take referrals from professionals and organisations e.g. G.P’s, teachers, social workers, support workers, youth worker – those professionals that are from Health, Education, Youth Justice and Social Care.


What kinds of things do you help with?

YPAS helps with a wide range of difficulties that children, young people and families experience, these difficulties can often impact on how we feel, affecting our everyday mental health and emotional well-being.

Counselling & Psychotherapy Service provides counselling for issues that include: anxiety, depression, bullying, self-harm, bereavement, sexual abuse, family related issues, emotional abuse, neglect, bereavement, grief, loss, domestic violence and hearing voices etc.

Support Service provides Information, Advice and Guidance (IAG) for issues that include: anger, isolation, confidence, self-esteem, family issues, education, housing, and benefits etc. Gyro (Gay Youth R Out) – aimed at young people who identify as Lesbian, Bisexual, Gay or questioning with sexuality.

THE Action Youth Project – aimed at young people who identify as Transgender or questioning their gender.


What do you offer?

Counselling Psychotherapy Service: provides a wide range of therapies that are based on the needs of young people: person centred, psychodynamic, cognitive behavioural therapy, systemic family counselling, solution focused therapy, emotion focused therapy, interpersonal psychotherapy, art therapy, creative expressive therapies, narrative and play therapy, parenting IY programme and the parenting nurture programme and Group Work

Programmes: Self-harm group, Anger awareness groups

Support Service: provides Information, advice and guidance, daily generic drop-in which offers laundry and shower facilities, internet access and informal education and activities. Specialist drop-ins provide 1-2-1 support for young people who identify as Lesbian, Gay Bisexual or Transgender.


What happens after a referral is made?

A clinical administrator will contact you as soon as an appointment becomes available.


What will happen at the first appointment?

An introduction to YPAS is given at the first assessment as well as a full assessment to make sense of the young person’s needs – once the needs are identified an appropriate service will be offered.


What will happen after that?

Counselling Psychotherapy Service : – series of therapeutic appointments made and contract agreed.

Support Service: – goals will be identified, an action plan will be developed and a series of appointments will be made.


What do you do if a client is not happy with the service?

At the first appointment the young person is fully informed about YPAS’s complaints procedure and supplied with a ‘comments compliments and complaints document which clearly lists how to express views, complaints and comments; this document is also available in YPAS’s reception area.


What skills do your staff have?

YPAS has a multi-modal team of qualified / registered / accredited therapists, qualified social workers and qualified, youth workers.


Do you offer training in your specialist area?

Yes – YPAS provides consultation, support and training to external professionals.